What should I do if my smartphone won’t turn on?
A smartphone that won't turn on might have a drained battery, software issues, or hardware failure.
If your smartphone isn’t turning on, the first step is to ensure the battery has enough charge. Plug it into a charger, preferably with a different cable and adapter to rule out charger issues, and wait several minutes before trying to turn it on. If the phone remains unresponsive, a soft reset may help: try holding down the power and volume buttons for at least 10 seconds. Some phones offer recovery or safe modes—consult your phone's manual or manufacturer's site to access these. If the phone vibrates or displays any light, it may indicate a display issue rather than a full power failure. For persistent issues, check for known recalls or bring it to a service center.
